If you’re into sneakers, you’ve probably come across KICKS CREW while hunting for a pair. It’s a fast-growing marketplace that offers a vast selection of exclusive sneakers as well as global shipping, so it’s natural for curious shoppers to ask: Is KICKS CREW legit?
In this deep dive, we’ll break down how KICKS CREW operates, whether its sneakers are authentic, take a look at customer reviews (we’ve ordered from KICKS CREW ourselves), and, most importantly, if you can trust the company with your hard-earned cash.
Is KICKS CREW Legit? Show
What is KICKS CREW?
Founded in 2021, KICKS CREW positions itself as a global sneaker marketplace, connecting consumers, brands, and retail partners worldwide. The company’s mission statement is simply “to make sneakers more accessible to all consumers”.
KICKS CREW is also one of the few marketplaces backed by professional athletes. NBA icons Kyrie Irving and Damian Lillard joined the company as equity shareholders and CREW Athletes in December 2023 and November 2022 respectively. Dwyane Wade and D’Angelo Russell then joined as investors and CREW Athletes in June 2025. Whether you’re looking for deadstock OGs, the latest collabs, signature basketball launches, or coveted drops that fly off the shelves, KICKS CREW promises its online store has it all. Claiming 400,000+ styles available online, the inventory is undeniably massive.
Reps tell us the KICKS CREW team works with the aforementioned trusted retailers, boutiques, and brands to provide 100% authentic sneakers, alongside apparel, accessories, and collectibles. The fact that KICKS CREW is essentially acting as a middleman between you and actual retailers around the world already differentiates it from traditional secondary markets.
All that sounds great on paper. But does KICKS CREW really live up to those promises?
Is KICKS CREW Legit: The Fine Print
The short answer: Yes, KICKS CREW is a legitimate sneaker marketplace.
Here’s why:
KICKS CREW partners with verified retail partners and brands. Unlike resale platforms like StockX or GOAT, KICKS CREW sources inventory directly from authorized retail stores, boutiques, and brands, not from random resellers. The platform uses a centralized inventory system that allows real-time access to products across multiple retail partners, ensuring accurate listings and minimizing order cancellations. This significantly lowers the risk of fakes from the top-down.
KICKS CREW also guarantees 100% authenticity and strictly-enforces quality and condition standards. So not only is the retailer verified in the first place, every sneaker sold on KICKS CREW then goes through an additional, multi-step verification process for both authenticity and condition before shipping. The website does a great job of explaining all the physical checks a shoe goes through before KICKS CREW deems it worthy of sending out to you.
KICKS CREW provides global shipping & warehouse processing: Orders are shipped to a centralized KICKS CREW facility, where sneakers are inspected and verified before being dispatched worldwide.
KICKS CREW has thousands of customer reviews: While experiences vary, , the overwhelming majority of KICKS CREW buyers report receiving authentic sneakers in excellent condition and at competitive prices. Analysis of online reviews further reveals they’re more positive, more often than reviews for other sneaker platforms. Here at WearTesters, we’ve grabbed several models for reviews from KICKS CREW (Rigorer AR 2, New Balance Abzorb 2000, and the Air Jordan 9 Cool Grey to name a few) and can say firsthand that we haven’t had any issues to date.
No, but really, does KICKS CREW sell fake shoes?
We’ve pretty much already answered this; but, in an industry fraught with online scams, it bears repeating.
So, one more time for the people in the back…
No, KICKS CREW does not sell fake shoes. We know the platform sources inventory from authorized retailers and boutiques only, ensuring that every pair is 100% authentic. And what that inherently eliminates (and what can sometimes lead to fakes slipping through on peer-to-peer resale platforms) is the individual sellers listing their own products without much, if any, oversight. That’s just not a thing you have to worry about with KICKS CREW.
That said, because KICKS CREW accesses inventory from the worldwide marketplace, some buyers worry about receiving sneakers from other regions. Because KICKS CREW sources globally, some pairs may come from regional markets with minor packaging differences. Minor differences on authentic products can include packaging or factory tags. However, every item is verified for authenticity and quality before shipping. If that’s a deal-breaker for you, consider only shopping directly from brand sites.
Wait, so where is KICKS CREW again?
KICKS CREW is headquartered in NYC, with operational facilities in the USA, Europe, Tokyo, Hong Kong, Taiwan, and Korea. This allows the brand to serve a truly global customer base.
Your sneakers go through the same verification processes we discussed above, regardless of the location of the KICKS CREW facility used. All this means is that you could see your order ship from places all around the world.
One thing to keep in mind – and that’s pretty obvious by now – is that KICKS CREW does not have any physical retail stores. While KICKS CREW is a digital-first marketplace with no physical retail locations, this model allows them to offer access to a broader global inventory at more competitive prices. You can always check out our reviews and follow our sizing recommendations to minimize any sizing mix-ups before ordering.
The bottom line is that all KICKS CREW facilities, no matter where they are, comply with the company’s quality standards. And the multiple locations also help cut down on shipping times (as much as possible) – which brings us to the next question…
How long does KICKS CREW take to deliver?
Delivery times for KICKS CREW orders depend on several typical factors, including order processing time, shipping method, and destination country. Since KICKS CREW is a global marketplace that could be sourcing your item from any one of its trusted partners, shipping times can vary widely based on your location.
Let’s break down the factors involved and what you can expect KICKS CREW to be doing at each stage.
Order Processing Time
Before shipping, every order goes through a processing period, which typically takes 7-10 business days. During this time, KICKS CREW:
- Sources and verifies the authenticity of the sneakers
- Inspects and packs the order for shipment
- Processes payments and confirms order details
This processing time can be longer for high-demand releases or rare sneakers, as they may need to be sourced from different suppliers.
Shipping Time by Region
Once the order is processed, the actual shipping time and costs depend on the customer’s location. But here are KICKS CREW’s general estimates:
| United States | US $35 | 2 – 6 business days |
| United Kingdom | US $50 | 3 – 5 business days |
| Australia | US $40 | 3 – 8 business days |
| Canada | US $50 | 3 – 6 business days |
| Mexico | US $65 | 4 – 6 business days |
| Spain | US $50 | 4 – 7 business days |
Actual delivery times can vary due to factors like customs clearance, shipping delays, and local courier handling. But it should give you a good idea of what to expect. For US customers, KICKS CREW collects sales tax on sales of taxable items shipped to applicable states. Some states may require sales tax collection (sales tax will apply based on a buyer’s shipping address, NOT a buyer’s billing address).
Since KICKS CREW ships internationally, customs processing in certain countries may cause further delays. Customers should check their country’s import regulations and potential duties before ordering.
Returns are accepted within 7 days of delivery, with restocking fees applied. While this policy reflects the nature of global inventory sourcing, it’s important to read the terms in advance to avoid surprises.
How to Buy Safely on KICKS CREW
To ensure a smooth shopping experience, keep these pro tips in mind:
- Double-check sizing: KICKS CREW’s size selector allows you to view US, UK, EU, and CM sizing.
- Be aware of shipping estimates: While KICKS CREW has localized US distribution, orders can come from all the world.
- Use your preferred payment method: KICKS CREW supports multiple secure payment methods, including credit cards, PayPal, and Klarna in select regions, giving shoppers peace of mind.
- Read the return policy carefully: Be aware of restocking fees before purchasing.
Final Verdict: Is KICKS CREW Worth It?
If you’re looking for a legit source for sneakers, including everything from rare or sold-out pairs to the newest releases, KICKS CREW is a smart option. While shipping could take longer in certain circumstances, and returns aren’t as easy as buying directly through a brand like Nike or Adidas, the authenticity guarantee and vast selection make KICKS CREW worth considering (especially for anything you missed at retail).
Would we recommend it? Yes. If you’re looking for access to pairs you can’t find elsewhere, and you’re willing to wait a bit for verified authenticity, KICKS CREW is a trusted option with massive upside — and they’re actively working to speed things up, too.
So, is KICKS CREW legit? Absolutely.
